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Is Medicliq Healthcare Telemedicine Service licensed?
Yes, all Medicliq’s resident and International Consultants are licensed and the Telemedicine consultations are done within Medicliq's secure platform.
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What personal details will I be sharing?
We’ll ask for your full name, phone number, and a form of identity document. We’ll also ask for your email address, to send you appointment reminders and recommendations to other providers if necessary, as per your preference. Other personal details that the physician may ask of you will be for medical diagnosis purposes only. Our unique Patient Management System guarantees privacy and confidential record keeping of all details shared during your medical consultation.
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What is telemedicine?
Telemedicine is a successful form of healthcare delivery used in more than 85 countries and territories across the globe, and now available in Nigeria. It allows patients to speak with an International doctor and receive medical advice over video-conferencing, rather than traveling out of the country.
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What is Second Opinion Services?
A second medical opinion service is when a second specialist studies the patient’s medical file and gives another opinion on the diagnosis and treatment options. Our second opinion service aims to close the gap on Medical Tourism by delivering world class specialist medical services to Nigerians, thereby achieving efficient diagnostic precision leading to better patient care.
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Am I eligible for Medicliq’s telemedicine services?
Yes, our medical teleconsultation service is available to 18 years and above. (Under 18 must be with parent or guardian consent)
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How do I pay for the teleconsultation?
Through the Medicliq secure application payment gateway
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What is the difference between acute telemedicine and direct-to-consumer telemedicine?
Acute telemedicine occurs in support of a visit to the emergency room at a hospital, or admission to an ICU, with patients who need emergency care for acute conditions, such as stroke or heart attack. Acute telemedicine is often known as provider-to-provider telemedicine because the hospital physician or nurse requests a remote specialist to consult on the patient, in collaboration with the on-site care team. As such, acute care telehealth platforms must integrate with things like CT scanning equipment and onsite medical records platforms.
Direct-to-consumer telemedicine is vastly different. It is used by patients who need non-emergency care for a Second opinion, inconclusive diagnosis, minor pain or injury for themselves or their children. Patients typically request appointments through a portal or on a mobile phone app.
In the broader world of direct-to-consumer telemedicine, patients schedule meetings with doctors in advance. But in an emergency, such as a stroke, an expert must be made available at a moment’s notice.
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What is the difference between telehealth and telemedicine?
Telemedicine and telehealth are often used interchangeably. However, most healthcare professionals define telemedicine as remote clinical care, and telehealth as educational and preventative care, such as provider training, continuing medical education, wellness programs, and other non-clinical services.
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How is telemedicine cost effective?
Telemedicine can reduce the cost of healthcare substantially. It can also make providers more efficient, reducing time spent between patients either walking a large medical campus or driving to different offices or clinics. Telemedicine helps hospitals better utilize their existing clinicians and those physician groups who have privileges at the hospital. This is because providers can see some many patients by video conference for routine or follow up care. Or virtually step in to alleviate staffing issues in other hospitals or clinics.
When hospital patients can see a specialist immediately via telemedicine, their hospital stays are shortened, saving costs. Using telemedicine to keep tabs on patients for follow up care or with chronic illnesses can reduce hospital stays or risk of readmission, which can have financial penalties for the hospital.
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What are some examples of telemedicine?
Synchronous: real-time communication between the patient and provider via computer or telephone.
• Virtual Visits: Patient and healthcare provider connect over video, telephone or chat to discuss care. Primarily used for non-urgent care.
• Acute Telemedicine: Hospitals bring in specialists on video camera to consult on emergent or complicated cases. Often used with telemedicine carts that are wheeled to the patient bedside. Uses include teleNeurology for suspected strokes and telePsychiatry for mental health patients in crisis.
Asynchronous: data, images, test results are recorded to share with the provider later
Remote patient monitoring: Patient provides health data using personal devices such as wearable sensors, implanted health monitors, smart phones and mobile apps. Healthcare providers assess data to monitor ongoing conditions or chronic diseases, such as diabetes or high blood pressure.
Some ICUs are set up with “bunker models” that allow remote clinicians to monitor critical care patients in real-time.
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Is a phone call considered telemedicine?
It depends on who you ask. Most healthcare providers suggest that both audio and video are required which is correct to help view and have a proper assessment of the patient. However, many waivers were created during the pandemic like paid providers for Virtual Check-ins and e-Visits which did not require video.
“Telemedicine seeks to improve a patient’s health by permitting two-way, real time interactive communication between the patient, and the physician or practitioner at the distant site. This electronic communication means the use of interactive telecommunications equipment that includes, at a minimum, audio and video equipment”.
As Defined by American Telemedicine Association (ATA):
“Telemedicine is the use of medical information exchanged from one site to another via electronic communications to improve a patient’s clinical health status. Telemedicine includes a growing variety of applications and services using two-way video, email, smart phones, wireless tools and other forms of telecommunication’s technology”.
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What is MEDICLIQ telemedicine Application?
MEDICLIQ Telemedicine Application is a platform or technology infrastructure that allows private, secure, HIPAA-compliant and high-quality medical consultations via videoconference. MEDICLIQ telemedicine app typically has algorithms that help dispatchers choose, notify, and confirm the most appropriate clinician for the patient based on specialty, sub-specialty, hospital privileges, and availability timeframe. MEDICLIQ Telemedicine Application allows providers to connect with patients, share video and images, as well as collaborate with other clinicians in real-time. It can be integrated with electronic health record, scheduling systems, Laboratory’s and diagnosis centers
Virtual medical consultations are not like typical videoconferences. They must be HIPAA-compliant which means they must be secure and private. They must also provide clear high-quality video and audio of both clinician and patient. High-speed internet is required to ensure no interruptions or degradation of quality. MEDICLIQ Telemedicine Application provides the infrastructure and technology required for medical use, unlike mobile phones or regular videoconference technology.
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What are the advantages of telemedicine?
Telemedicine can increase access to care in areas with shortages of specialists, or supplement during nights or weekends. Many hospitals don’t have all the specialists they need on staff and often have to hire expensive locum tenens providers or transfer patients to other facilities. But, patients and their families want to stay at their local hospital. There are many examples of how telemedicine can help:
•teleNeurologists can review tests and images and collaborate with onsite teams to treat stroke, and advising on eligibility for clot-busting medication and/or endovascular treatment
•telePsychiatrists can meet with mental health patients in crisis far sooner than the nationwide average of 8 to 34 hours
•teleMaternal-Fetal Medicine specialists can care for mothers and babies in outlying areas throughout complicated or at-risk pregnancies, saving them from long drives and substantial time off of work
•teleIntensivists can support hospitals with or without ICUs, helping guide care for critically ill patients while keeping patients in their communities
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What are the disadvantages of telemedicine?
Not every type of healthcare visit can be done remotely. Patients have to go to an office, clinic, or hospital for tests, blood work, and diagnoses that require a physical exam. However, when specialists are scarce or at a great distance, the onsite care team can serve as hands, enabling a great deal of care to be remote.
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When should I Use Medicliq Telemedicine Application?
You can use the Medicliq Telemedicine app anytime you need medical advice, health and wellness programs or a second opinion for yourself, your spouse, your children, family and friends. Our team are well trained healthcare professionals who are prepared to diagnose or give advice for any medical condition with recommendations for a treatment plan as well. If further care or assessment is necessary, we’ll recommend a specialized provider partner within your area of comfort for an in-person appointment.
Our Healthcare Professionals and Provider Network have the capacity to diagnose a wide range of conditions over the Medicliq Application, so using the Medicliq application can be done with a click of a button anytime you need medical advice, wherever you are, and we’ll book an appointment with an International Specialist to help you make an informed decision about your health.
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Can Medicliq’s International doctors prescribe medications?
Our International doctors are fully qualified to diagnose your condition, recommend a treatment plan, and provide advice on prescription and non-prescription medications. Per the current regulatory healthcare framework the Medicliq Telemedicine Centre cannot prescribe medications, however, the Resident Telemedicine Doctor in Ultramed Hospital is authorized and can prescribe medication. Our International doctors will recommend a treatment plan for the period under the supervision of the Resident Doctor.
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Who can I contact?
( Share contact details on a separate document with our team so they can proceed accordingly) Do Not provide Doctor's information publicly to any user)
Thank you for contacting us at Medicliq, kindly share with us your email and the department concerned we will get in contact with you for more details.
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Security online
At Medicliq we take security of all our users extremely seriously. We are committed to ensure that you have a safe online experience, with the confidence that all information you provide us remains secure and private.
As a user at Medicliq.health when using our site your browser should automatically default to a secure mode.
To ensure this is the case please check that there is a padlock icon in the left-hand side of the address bar. This indicates that our webpage is secure, all information sent via Medicliq.health page is encrypted.
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How do I use Medicliq.health site safely?
As a user there are several things that you can do to ensure you are safe online and protect yourself:
• We encourage you to use a Unique password(s), and NEVER the same as you use for other websites/ apps, or same as your email account(s)
• Ensure that the password you us is difficult for any other person to guess, a great way to do that is to mix passwords with Upper case letters, characters and numbers. We certainly do not recommend that you use names, birth dates or places.
• Ensure your device has the latest security updates
• Ensure your device has an up-to-date Anti-virus, always keep it up-to-date
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How do I reset my password at Medicliq.health?
Login to Medicliq.Health your account profile select change password.
We highly recommend that you use a Unique and strong password and do not repeat the previous password used, ensure your password is Unique, use mix passwords with Upper case letters, characters and numbers